MyQuickly Services

Cancellation Policy

Right of withdrawal


As a user, you have the right to revoke this contract within fourteen days without giving reasons.


The cancellation period is fourteen days from the day the contract is concluded.


In order to exercise your right of withdrawal, you must inform us (HomeCall UG, Neuer Wall 50, 20354 Hamburg, [letstalk@myquickly.com) of your decision by means of a clear statement (e.g. a letter sent by post or an email). to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.


In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.


Consequences of revocation


If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.


If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the point at which you inform us of your exercise of the right of cancellation with regard to this contract Comparison with the overall scope of services provided for in the contract.